At Branding AI Social SRL, we are committed to your satisfaction. Here's our policy on service delivery and refunds:
1. Service Delivery
All SEO and marketing services are delivered digitally, based on a pre-agreed timeline. Delivery will be discussed and agreed upon during onboarding.
2. No Physical Shipping
As a digital service agency, no physical products are shipped.
3. Refund Policy
Due to the nature of digital services, refunds are only issued under the following conditions:
The project was canceled before any work began
We fail to deliver a service as agreed in writing and no reasonable resolution is found
Partial refunds may be offered at our discretion depending on the project stage
4. Cancellation
Clients may request to cancel a project, subject to agreement. Any work completed up to that point will be billed accordingly.
5. Contact for Issues
For questions or concerns regarding service delivery or refund eligibility, please reach out through our Contact Us page.